Question 1

How much does a new boiler cost?

Accepted Answer

It depends on the boiler type, output, flue position, whether the boiler is moving and the condition of your system. Rather than show a misleading 'instant price', we review your answers and give you a written quote for your actual home.

Question 2

Is the online quote form a commitment?

Accepted Answer

No. Requesting a quote is free and without obligation. We use your details only to respond to your enquiry.

Question 3

How long does a boiler replacement take?

Accepted Answer

A straightforward like-for-like swap is typically completed in a day. Moving a boiler or converting system type (for example regular to combi) usually takes longer. We'll confirm timings in your quote.

Question 4

Should I choose a combi, system or regular boiler?

Accepted Answer

As a rough guide: combis suit homes with one main bathroom, system boilers suit homes with multiple bathrooms in use at once, and regular boilers can suit older homes with existing tanks. Our boiler guide explains the trade-offs, and we'll recommend what fits your home.

Question 5

Can you move my boiler to a different room?

Accepted Answer

Often, yes. Relocation affects pipework, the flue route and the condensate drain, so it's usually more involved than a straight swap. Tell us in the quote form and we'll factor it in.

Question 6

What should I do if I smell gas?

Accepted Answer

Do not use our form. Call the National Gas Emergency Service on 0800 111 999 straight away, open doors and windows, don't use electrical switches or naked flames, turn off the gas at the meter if it is safe to do so, and leave the property.

Question 7

Do you cover my area?

Accepted Answer

We're starting in Hertfordshire and North London — including Potters Bar, Brookmans Park, Hatfield, Welwyn Garden City, St Albans and Barnet. Enter your postcode in the quote form and we'll let you know.

Question 8

Do you offer finance?

Accepted Answer

Not at the moment. If that changes we'll show it clearly on this site.

Frequently asked questions

A new boiler. Without the hassle.